Business and Performance Management
Business and Performance Management
Order Description
Critically discuss this statement and consider the extent to which the events outlined in the news stories below are ultimately caused through failures of management
control.
You should support your evaluation with relevant academic and professional literature and examples from the news stories below and/or other relevant examples of your
choice.
In addressing this requirement you should:
– Consider a broad range of aspects of management control systems.
– Research appropriate literature to help develop your arguments
– Support your discussion with appropriate academic and professional comment.
– Ensure you reference properly, following the MMUBS Harvard referencing standard. Instruction for this standard is available on Moodle if you need to check it out.
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- This assignment will be evaluated in terms of the following criteria: a) Completeness (contents addressing the key areas) b) Correctness (demonstrating research skills by identifying and using relevant sources) c) Presence of relevant information (showing cognitive skills: analysis, evaluation) d) And clarity of expression (showing writing skills: structure, expression, presentation) Assignment Aims and learning objectives This assignment is designed to evaluate students’ understanding about the importance of aligning enterprise IT architecture with its business architecture. Please note that the terms enterprise architecture and business architecture (business plan and model) are used in their broad sense. Specifically the assignment focuses on the “What” and “Why” aspects of an Agile EA and its underlying fundamental concept, principle of practice and theoretical complexity issues. In particular, the assignment requires students to critically think about the relationship among enterprise IT architecture and business strategic and operation goals. Students are also expected to understand how various factors may influence formulation and subsequent implementation of enterprise architecture in organisations. Students are required to consult prescribed e-text books, you-tube and tutorial class presentation materials, published EA articles in the literature, electronic sources (including FIT5133 lecture notes) on enterprise architecture management. 3 of 3 All body text should be in Times New Roman Font size 12 with 1.5 line spacing and the “suggested length” specified for each question. Part A – This section addresses the what and why concepts of EA from lessons 1-3 1. Define what is meant Enterprise Architecture (EA) by concluding what you can discover from 3 academic and 3 field (industry) definitions?. Total 10 marks. 2. Based on your answer to Q1, explain why one can regard EA as a meta and inter-disciplinary enterprise management function. Total 10 marks. 3. Read the Sparx case Study: download case PDF and answer the following: (a) Discuss the business problems of the Sparx's government client that led to starting up an EA program? 10 marks (b) Discuss the business benefits of the Sparx EA program? 10 marks (Total 20 marks) Part B – This section address the how concepts of EA from lessons 2-5 4. EA work consists of two process groups: program management and the specification of EA artefacts. Determine the work breakdown of these two process groups. 10 marks 5. Two questions about service oriented architecture (SoA) concepts: (a) What is a strategic service, a business service and a system service? (3X5=15 marks) (b) Discuss how they can they integrate? (5 marks) (Total 20 marks) 6. Two questions about service abstraction design methods: (a) Explain the concept of service abstraction? 5 marks (b) There can be more than one methods for abstracting SoA services. Describe one such method. 5 marks. (Total 10 marks) 7. Tabulate an evaluative comparison between two EA best practice standards, and describe their similarities and differences against each evaluation criterion. Total 20 marks
- Write at least two paragraphs for 1, 2 and 3 and use a reference. For number 4, simply construct a reply to the other students' post. 1. With DHL promising increased competition in the US express package (integrated carrier) industry, various stakeholders would greet this prospect quite differently. In this discussion forum, address the following: Choose one of these stakeholder groups and explain from their perspective why you oppose or support the entry of DHL in the US domestic market: Federal, state and/or local government FedEx and UPS management and employees DHL management and employees Labor unions and package shippers Use the theories of various market structures to support your postings. 2. Describe at least one example of a firm that is using dynamic pricing to increase revenue. Be as specific as possible. 3. Supply chain-related electronic auctions have been increasing in sophistication and popularity over the years. Using the Internet, briefly describe at least one firm that offers electronic supply chain-related auctions and summarize the services they offer. Also, please share their Internet address with your classmates. 4. REPLY TO: Based on your own experience or research, briefly describe at least one example of a public or private enterprise that has outsourced the management of one or more of its supply chain related activities. Include in your answer the name of the firm, the name of the third party, and a brief statement regarding the benefits claimed. In your opinion, what are the downside risks? An example from my experience where a public or private enterprise that has outscored the management of one or more of its supply chain related activities is the Department of Defense. In order to meet mission requirements the agency moves hundreds of thousands of service members annually. While the government maintains oversight of the program, it has outsourced transportation management to private industry. The government works with hundreds of transportation vendors to provide traffic services/management on a shipment by shipment basis. Industry then takes those shipments, combines them with several others, and delivers economy/competitive pricing. It would be too expensive for the government to maintain the fleet necessary to provide these services cost effectively. The benefits are that the government can work with private enterprise to achieve cost savings, while helping the economy through working with business. The downside risk of working with private enterprises is that the government is exposing itself to supply chain risk. These risks can be as simple as one vendor who has cash flow/debt issues, to port congestion problems delaying shipments from arriving on time. A good example of these risks was when the government changed the contractor for moving privately owned vehicles of service members. Many vehicles were lost and delayed sue to inexperience and poor time of contractor change (seasonal business) related to peak demand (link to article below). Chapter 15: Sourcing Decisions in a Supply Chain 1. After reviewing the last three lines of Table 15-4 in your text, as the buy-back price for each disc increases from $0 to $6 while the wholesale price is held constant at $7, what happens to profits for the music store (the retailer) and the supplier (the manufacturer)? What about overall supply chain profitability? What is the lesson to be learned from this exercise? The information presented in Table 15-4 assumes that there are no costs associated with returning the “buy-back” products to the supplier. As the transportation costs to return the goods being bought back increases, what happens to the profitability of the supply chain? Chapter 16: Pricing and Revenue Management in a Supply Chain 2. Right click and download the Pricing to Multiple Segments data to your hard drive. What happens to prices and profitability when the sensitivity for customers that are willing to wait (i.e., segment 2) increases from 40p1 to 80p1? What did you learn from this exercise? Note: Use the “Solver” capability under the ”Tools” menu (but you must set sensitivity in cell C6 to desired level before you run “Solver”). 3. Right click and download the Dynamic Pricing DataPreview the documentView in a new window to your hard drive. What happens to the quantity purchased and profitability if the price sensitivity increases to from 1.8p3 to 1.9p3 in the third period? What did you learn from this exercise? Note: Use the “Solver” capability under the ”Tools” menu (but you must set sensitivity in cell C8 to desired level before you run “Solver”).
- Identify at least one performance issue that could be contributing to the team's poor performance and at least three root causes for the performance issue(s) identified.
- Performance Management and High Performance Working practices
- Assignment: Brief 6: Flashy Flashers Purpose To assess your ability to apply the concepts from readings to a case situation. Action Items Read the Flashy Flashers case at the end of Chapter 16. Case Background: You are to take on the role of Kathryn Marley. You are to address your brief to the president of the company, Johnny Bennett. Download the 5-step critical-thinking decision-making matrix. Complete the questions concerning Step 1: Identify the problem(s) and uncertainties based on the assigned problem. CompleteStep 2: Obtaining Information on the matrix.Specifically, you are required to do A manual MRP explosion for the sidelamps and headlamps for the next 6 weeks (beginning with the current week). Assume that it is now the start of week 1. Fill in the planned order releases form provided in Table 16.15. It should show the planned order releases for all items for the next 6 weeks. Worksheets on the manual MRP explosion and list the actions that planners should consider this week to (1) release new orders, (2) expedite scheduled changes, and (3) delay a scheduled receipt's due date. Complete Step 3: Make predictions about the future on the matrix. Complete Step 4: Make decisions by choosing among the alternatives on the matrix. Review the Sample Business Brief and thegrading rubric for the assignment. Write aone-page analysisaccording to the Business Brief Guidelines.Complete sentences must be used (bullets not acceptable). Your analysis must be written using a concise writing style. Your brief should incorporate all of following instructions: An opening paragraph briefly introducing the case situation. Note: The first half of opening paragraph is to provide a synopsis of the company. The second half of the opening paragraph is state the problem (From Step 1 of the matrix). Analysis header – The analytical section should be based on your personal assessment of the situation. Develop your analysis by addressing the following points. The information for this section of brief should be derived from Steps 2 and 3 of the matrix. Analysis of the data derived when completing Step 2. Identification of the good and bad points of MRP implementation at Flashy Flashers. Conclusion header – This section should include your opinion based on your analysis of the case information and situation outcome. Your recommendation should address the following question and provide only key relevant information and logical discussion in support of your opinion: How can the resource planning process at Flashy Flashers be improved upon? (From Step 4 of the matrix) APA citation(s) and reference(s). Check your writing style by using theGrammarlyapp you downloaded. (See instructions under Week 1 Preparation.) Correct your business brief as needed. Submit your business brief toturnitin.com. Read the Originality Report you receive from turnitin.com and make any modifications as needed to your business brief. This may include adding proper citations or better paraphrasing. Attach the appendices to your paper: Appendix A containing the data information from Step 2. Appendix B containing the completed decision-making matrix. Appendix C containing the grading rubric for the assignment.
